Your Privacy Matters Here

We're transparent about how we collect and protect your information—because trust is how we welcome you home.
Your Privacy Matters Here

How We Handle Your Information

This policy applies to everyone who visits our website, books a stay with us, or joins our mailing list. Pearl Heights Homes is operated by PR Portfolio Properties LLC, a Texas limited liability company. When you use our site or submit your information through any form—whether that's a booking, a contact request, or a newsletter signup—you're agreeing to how we collect, use, and protect your data. If you don't agree with these terms, please stop using the site.

How We Protect Your Information

We collect only what we need, use it only as promised, and never sell it to anyone else.

  • Name, email, phone, billing address

  • Payment processed via Stripe or PayPal

  • Never sold or rented to third parties

How We Keep You Connected

When you join our mailing list, you're opting into the good stuff—exclusive offers like $50 off your first stay, announcements about new listings and property upgrades, and early access to seasonal packages and booking opportunities. We send these updates occasionally, not constantly. And if you ever want to step back, unsubscribing takes one click in any email, or you can reach out to bookings@pearlheightshomes.com. Unsubscribing from promotions won't affect the transactional messages we send—booking confirmations, receipts, and the details you actually need.

How We Use Cookies

We use three types of cookies to keep your experience secure, helpful, and relevant. You're in control of your settings.
How We Use Cookies

Essential Cookies

These make the basics work—secure checkout, login, booking confirmations. Without them, you wouldn't be able to complete a reservation or access your account. They're necessary, not optional.

Analytics Cookies

We use Google Analytics to understand how guests move through our site and what works. This helps us fix broken links, speed things up, and show you what matters. No personal data is shared.

Marketing Cookies

If enabled, these let us show you relevant ads when you're browsing elsewhere. You can disable them anytime in your browser settings without affecting your ability to book.
How We Use Cookies

Essential Cookies

These make the basics work—secure checkout, login, booking confirmations. Without them, you wouldn't be able to complete a reservation or access your account. They're necessary, not optional.

Analytics Cookies

We use Google Analytics to understand how guests move through our site and what works. This helps us fix broken links, speed things up, and show you what matters. No personal data is shared.

Marketing Cookies

If enabled, these let us show you relevant ads when you're browsing elsewhere. You can disable them anytime in your browser settings without affecting your ability to book.

Who We Trust With Your Data

We partner with industry-leading providers who meet strict security and privacy standards. Your information never goes to advertisers or unrelated third parties.

  • WooCommerce & Stripe/PayPal

  • Mailchimp for email updates

  • Google Analytics for site improvement

How We Protect What You Share

Every booking, every email, every detail you trust us with is encrypted and secured. We use SSL technology on all transactions, and payment information never touches our servers—it's processed directly through PCI-compliant gateways like Stripe and PayPal. We keep your data only as long as we need it: to confirm your stay, handle legal requirements, or honor your subscription to our mailing list. If you want to see what we have on file, request corrections, or ask us to delete your information, just reach out to bookings@pearlheightshomes.com. We'll verify it's you, then handle it right away.

How We Handle Your Information

We keep things simple: we collect what we need to process your booking and send you updates you've asked for. Your payment details go straight to secure processors like Stripe and PayPal—we never see or store them. If you have kids, know that our homes and website are for adults 18 and up; we don't knowingly collect information from minors. When you click a link to Airbnb, VRBO, or local attractions, you're leaving our site—those platforms have their own privacy policies, and we're not responsible for how they handle your data. We update this policy from time to time, and when we do, the changes post here with a new date. Keep using the site, and you're agreeing to the updates. Questions? Reach out to bookings@pearlheightshomes.com or visit pearlheightshomes.com. We're PR Portfolio Properties LLC, doing business as Pearl Heights Homes in San Antonio, Texas. Last updated November 2025.

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